Privacy Policy - Surrey Cleaners

Introduction

Welcome to Surrey Cleaners. We are committed to protecting your personal information and ensuring your privacy is maintained. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you use our services.

Information We Collect

Personal Information

We may collect the following personal information when you:

• Book our services
• Communicate with us via email or phone
• Fill out forms on our website

The types of personal information we may collect include:

• Your full name
• Contact details such as email address and phone number
• Address information for delivery and pickup
• Payment details

How We Use Your Information

Your information is used to:

1. Provide and manage our laundry services
2. Process your payments
3. Communicate with you regarding your orders and services
4. Improve our services and website
5. Send you promotional materials if you have opted in

Sharing Your Information

We may share your information with:

• Service providers who assist us in operating our business
• To comply with legal obligations
• To protect and defend our rights and property

Data Security

We implement robust data security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encryption
• Access controls
• Regular security assessments

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These include:

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data

To exercise these rights, please reach out to us through the methods provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed about how we handle your information.

By continuing to use Surrey Cleaners' services, you agree to the terms outlined in this Privacy Policy.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction.

Consent

By using Surrey Cleaners' services, you consent to our Privacy Policy.